Leonardo Hotel Cardiff - Formerly Jurys Inn

It was my first time staying at a Leonardo hotel, so I wasn’t sure what to expect. I must say I was pleasantly surprised. The hotel was very nice and clean. Staff were friendly and very welcoming. The room I booked was my highlight, it was big, spacious, clean, had good lighting and a lot of storage. The location was quite convenient as it was close to other amenities, however for me it was overwhelming as I like quiet, less busy locations. I will definitely recommend this hotel to family and friends. I see why this hotel has a higher rating on booking.com than some other “big” hotels.

Unfortunately, I didn’t have breakfast as I was meeting people at a prearranged brunch - however next time I will define make that choice. The hotel upgraded me to a double room and it was so quiet and spacious. The bed was extremely comfortable and the staff very polite. However the biggest accolade must go to the house keeping staff. Excellent! It was clean and fresh - and I could not fault the service and standard. Will stay again. Parking was very handy and the location was ideal for where I wanted to be with access to shopping and meeting places nearby.

The location of the hotel was great for the city centre. The breakfast was good and hot and replenished regularly. The team liked the rooms and found them comfortable.

The location is first class, could not have been better, from my point of view. The room was bigger than I had expected, with a very ample bed. I had to make an unexpected change to my booking on the first day. Even though this had gone via booking.com (and thus needed me to prompt that change via the website), manager David went above and beyond to effect the change on my behalf. I was very grateful for this!

We were upgraded from a standard double room to a junior suite. Which was a very very nice surprise! Thank you! The hotel was Clean, tidy and we felt safe and secure. The room felt luxurious, and we really felt like we were able to relax and enjoy ourselves. We stayed to go to a gig at the utilita arena, which was about a 10-15 minute walk and the hotel itself is so close to at David's centre and restaurants so ideal location with things on your doorstep, but not close to any pubs or clubs which might make the stay noisy. We chose to park further out, and then got a bus in to the city centre.