Leonardo Hotel Cardiff

Great location with parking which is a massive positive, surprised with a room upgrade to a suite as the say was for my birthday, room was amazing and immaculate, bed extremely comfortable, breakfast was lovely and hosting staff very approachable and friendly, we had pizza one evening in the bar area freshly made and amazing service from Fay.

The hotel is in a great location, it is convenient and perfect for exploring the area or the city centre. The breakfast was excellent, with a variety of fresh and tasty options that got our day off to a great start. What truly made our stay memorable, however, was the outstanding service from one of the staff members, Peter. He went above and beyond to help us when we had unexpected car trouble. His kindness, patience, and genuine willingness to assist made a stressful situation so much easier. We’re incredibly grateful for his help. Honestly, Peter’s exceptional service alone is reason enough to recommend this hotel. Thank you again!

The staff were really friendly, particularly at breakfast. I advised I was a coeliac and the breakfast host showed me around the breakfast options and advised what was suitable for coeliacs. I also appreciated the desperate toasting area to avoid contamination and illness. The breakfast host also offered to bring my toast over once it was finished instead of me waiting for it which I thought was really nice. The room was lovely and very comfortable. I appreciated the upgrade to a king-size room!! I would definitely choose to stay here again. Absolutely good value for money.

It was my first time staying at a Leonardo hotel, so I wasn’t sure what to expect. I must say I was pleasantly surprised. The hotel was very nice and clean. Staff were friendly and very welcoming. The room I booked was my highlight, it was big, spacious, clean, had good lighting and a lot of storage. The location was quite convenient as it was close to other amenities, however for me it was overwhelming as I like quiet, less busy locations. I will definitely recommend this hotel to family and friends. I see why this hotel has a higher rating on booking.com than some other “big” hotels.

Room was a lovely size. Very comfortable bed. had a fridge which was handy. Nice bottled water. Shower was in a bath, with overhead and hand held shower. Great pressure and heat. Perfect location for the Theatre. Every member of staff were so friendly and helpful.