Leonardo Hotel Cardiff - Formerly Jurys Inn

It was my first time staying at a Leonardo hotel, so I wasn’t sure what to expect. I must say I was pleasantly surprised. The hotel was very nice and clean. Staff were friendly and very welcoming. The room I booked was my highlight, it was big, spacious, clean, had good lighting and a lot of storage. The location was quite convenient as it was close to other amenities, however for me it was overwhelming as I like quiet, less busy locations. I will definitely recommend this hotel to family and friends. I see why this hotel has a higher rating on booking.com than some other “big” hotels.

The location of the hotel was great for the city centre. The breakfast was good and hot and replenished regularly. The team liked the rooms and found them comfortable.

The location is first class, could not have been better, from my point of view. The room was bigger than I had expected, with a very ample bed. I had to make an unexpected change to my booking on the first day. Even though this had gone via booking.com (and thus needed me to prompt that change via the website), manager David went above and beyond to effect the change on my behalf. I was very grateful for this!

We were upgraded from a standard double room to a junior suite. Which was a very very nice surprise! Thank you! The hotel was Clean, tidy and we felt safe and secure. The room felt luxurious, and we really felt like we were able to relax and enjoy ourselves. We stayed to go to a gig at the utilita arena, which was about a 10-15 minute walk and the hotel itself is so close to at David's centre and restaurants so ideal location with things on your doorstep, but not close to any pubs or clubs which might make the stay noisy. We chose to park further out, and then got a bus in to the city centre.

Location was great, right in the centre, but up the quieter end so away from the main strip of bars and clubs, but still only 5mins walk away, nothing is far away. Hotel exceeded our expectations, beds are really comfy, kettle with tea & coffee in the room, two small bottles of water, there is also a small fridge/cooler where the safe is. We had a room facing the back of the building, so although there was no view, this was fine as meant it was quiet. We had a Superior King room on the 2nd floor. Parking was a real bonus, we arrived around 2pm and were able to park, it is chargeable when you check in but cheaper than other car parks. Staff were friendly and helpful. There was an issue at 4am of our second night by other guests causing a great disturbance to anyone in the vicinity but the duty manager dealt with it swiftly. Breakfast was delicious, lots of choice. We will definitely return.