Leonardo Hotel Cardiff
Vad gästerna säger
The hotel was comfortable and the staff were friendly and helpful. I was upgraded from a single to a king room, which was nice. The shower was good and the bed was comfortable. The WiFi was decent. The breakfast was good.
Gillian
juni 2025
Great location with parking which is a massive positive, surprised with a room upgrade to a suite as the say was for my birthday, room was amazing and immaculate, bed extremely comfortable, breakfast was lovely and hosting staff very approachable and friendly, we had pizza one evening in the bar area freshly made and amazing service from Fay.
Sir
juni 2025
The staff were really friendly, particularly at breakfast. I advised I was a coeliac and the breakfast host showed me around the breakfast options and advised what was suitable for coeliacs. I also appreciated the desperate toasting area to avoid contamination and illness. The breakfast host also offered to bring my toast over once it was finished instead of me waiting for it which I thought was really nice. The room was lovely and very comfortable. I appreciated the upgrade to a king-size room!! I would definitely choose to stay here again. Absolutely good value for money.
Jennifer
juni 2025
The room was spacious and clean. The staff were very friendly; reception, cleaners and servers. There was one staff member that was really attentive to me and my family member. We wanted to change tables for breakfast, they were really helpful in helping us to do this. Also when one of the foods had run out that I wanted they went to the kitchen to get more food. And brought the food over to us; I met them half way as I was not expecting them to bring the food to our table, since breakfast is self service. :D I appreciated their care and thoughtfulness. It was a pleasant stay.
Belinda
maj 2025
It was my first time staying at a Leonardo hotel, so I wasn’t sure what to expect. I must say I was pleasantly surprised. The hotel was very nice and clean. Staff were friendly and very welcoming. The room I booked was my highlight, it was big, spacious, clean, had good lighting and a lot of storage. The location was quite convenient as it was close to other amenities, however for me it was overwhelming as I like quiet, less busy locations. I will definitely recommend this hotel to family and friends. I see why this hotel has a higher rating on booking.com than some other “big” hotels.
Mimi
mars 2025
Room excellent especially as we received an upgrade. The breakfast was very good ( although the fried eggs disappointing unless you were lucky enough to arrive when they were freshly replenished. All of the staff - without exception were better than excellent. A special mention for Joanna on reception who was so helpful.
James
mars 2025
Room was a lovely size. Very comfortable bed. had a fridge which was handy. Nice bottled water. Shower was in a bath, with overhead and hand held shower. Great pressure and heat. Perfect location for the Theatre. Every member of staff were so friendly and helpful.
Gaynor
juni 2025
Unfortunately, I didn’t have breakfast as I was meeting people at a prearranged brunch - however next time I will define make that choice. The hotel upgraded me to a double room and it was so quiet and spacious. The bed was extremely comfortable and the staff very polite. However the biggest accolade must go to the house keeping staff. Excellent! It was clean and fresh - and I could not fault the service and standard. Will stay again. Parking was very handy and the location was ideal for where I wanted to be with access to shopping and meeting places nearby.
Robert
april 2025
Room booking - The location was excellent. Very central. The staff were very accommodating and patient, especially when my friend who had booked a superior room was not happy that my, upgraded room, was of better quality. Parking was very good though it seemed expensive over two days. I thought the receptionist (whose name I did not get) dealt with my friends unhappiness very well and effectively. She booked us in early evening on the 24th February.
Paul
februari 2025
Very clean Location great Upon arrival, we were given an upgrade to a junior suite,the added extras made our stay Lovely big bathroom with decent complimentary toiletries. Gleaming white towels and bed linen On line check in and check out. Free blue badge parking.
Debs
mars 2025
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